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Welcome to Pacific Business Connection!

Pacific Business Connection is a corporate travel program for frequent business travelers to Hawaii and Guam. This non-fee program offers members preferred rates on accommodations, enhanced guest services and amenities, access to business centers and meeting facilities at select hotels, and dedicated reservation agents.

It's Easy to Book Online

As a Pacific Business Connection member it's easy to book and modify a reservation online. If you need help, give us a call or send an email during the business hours noted and we'll be glad to assist.

Key Benefits

  • Large selection of hotel or vacation rentals throughout Hawaii and Guam
  • Preferred room rates
  • One complimentary room night for every 35 paid room nights
  • Enhanced guest benefits & amenities. Varies by property.
  • Free local weekday newspaper
  • Free use of safe
  • Member exclusive emails
  • Online booking capability
  • GDS booking capability

Special Amenities

  • Free long-distance calls to the U.S. and Canada
  • Free local, toll-free and credit card access phone calls
  • Free in-room Internet access (select properties)
  • Parking discounts
  • Free parking at select condos on Maui, Kauai, and the Big Island
  • Rental car discounts
  • Dining discounts
  • Business center services
  • Day spa services
  • Frequent flyer mileage
  • Additional benefits by property

Program Requirements

  • 25 Paid Room Nights Annually: A minimum of 25 paid room nights maintains membership and active status
  • Authorized Company Representative: Reservations can be made by a company representative
  • Payment: Guests are responsible for all charges incurred during their stay and must pay in full at check-out unless other arrangements are made by an authorized company representative
  • A credit card is required to guarantee reservations
  • Non-Commissionable: Pacific Business Connection rates are not commissionable to travel agents
  • Groups: Call +1-808-921-6755 for more information

Deposit and Cancellation Policy

  • The Kapalua Villas Maui and Hawaii Vacation Condos by Outrigger®: A deposit of one night’s room rate plus taxes is required at time of booking. If a reservation is cancelled more than 15 days prior to arrival, a cancellation charge of 75 USD plus General Excise Tax will be retained with the balance refunded to guest. A reservation cancelled 15 days or less prior to arrival will be subject to full forfeiture of the one night room rate plus General Excise Tax with the balance refunded to guest. Major credit or debit cards are accepted for room deposits.
  • Kohala Coast Vacation Rentals by Outrigger®: Full prepayment of room rate plus taxes is required at time of booking. If a reservation is cancelled more than 30 days prior to arrival, a cancellation charge of 75 USD plus General Excise Tax will be retained with the balance refunded to guest. A reservation cancelled 30 days or less prior to arrival will be subject to full forfeiture with Transient Accommodation Tax refunded to guest. Major credit or debit cards are accepted for room deposits.
  • The Kapalua Villas Maui, Hawaii Vacation Condos by Outrigger® and Kohala Coast Vacation Rentals by Outrigger®: Applies to dates of stay December 22 – 31. Full prepayment of room rate and taxes for a guest’s entire stay is required at time of booking. In the event of any cancellation the prepayment will be retained except that any Transient Accommodations Tax will be refunded to guest.
  • Embassy Suites-Waikiki Beach Walk®: Cancellation must be made 3 days prior to arrival to avoid charge of 1 night room and tax
  • For other participating hotels and resorts, there is no cancellation fee up to noon on the day of arrival.

Enrollment Support

Monday - Friday, 8am - 5pm
Hawaii Standard Time

Worldwide direct phone:
+1-808-921-6862

Toll-free fax:
(US, Canada & Guam)
1-877-924-5588

Enroll online or Download enrollment application

Stephanie Nojima
Senior Account Executive
Business Transient/Government Sales
Direct Phone:
+1-808-921-6755
Send email

Reservations Help Desk

Daily, 4 am - 11 pm
Hawaii Standard Time

Toll-free phone
(US, Canada & Guam):
1-800-442-7302

Toll-free fax:
1-877-924-5588

Worldwide phone:
+1-808-921-6666

Worldwide fax:
+1-303-369-9403

Send email

Download 2015 Pacific Business Connection Brochure (1.64 MB)

Toll-Free (US, Canada & Guam): 1-800-442-7302 - Worldwide Phone: +1-808-921-6666 - Copyright: © 2010-2015 Outrigger Hotels Hawaii